Privacy Policy

Last updated: 20 June 2026

1. Introduction

Right Watch Co. ("we", "us", "our"), located at G/F & 1/F, Causeway Corner, 18 Percival Street, Causeway Bay, Hong Kong, respects your privacy. This Privacy Policy explains what personal data we collect through our website and boutique, why we collect it, and how it is used and protected.

2. Information We Collect

We may collect the following categories of information:

• Contact details you provide, such as your name, phone number, and email address, when you fill in our consultation or contact form.
• Details about your enquiry, such as the service you're interested in or the watch you'd like serviced.
• Technical information collected automatically, such as your browser type, device, and pages visited, through cookies and similar technologies.
• Information you provide in person, such as watch details, when you book a service at our boutique.

3. How We Use Your Information

We use the information we collect to:

• Respond to consultation requests and enquiries
• Schedule and carry out watch servicing, sales, or authentication
• Improve our website and the services we offer
• Send updates about your enquiry or booking, where relevant
• Meet our legal and accounting obligations

4. Cookies

Our website uses cookies to remember your preferences and understand how visitors use the site. You can manage or withdraw your consent at any time. Full details are available in our Cookie Policy.

5. Sharing Your Information

We do not sell your personal data. We may share information with trusted third parties only where necessary, such as payment processors, IT service providers, or where required by law or regulatory authorities in Hong Kong.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements.

7. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law in Hong Kong, including the Personal Data (Privacy) Ordinance, you may have the right to request access to, correction of, or deletion of your personal data held by us. To make such a request, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Address: G/F & 1/F, Causeway Corner, 18 Percival Street, Causeway Bay, Hong Kong
• Phone: +852 2893 5290